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Cloud CRM View into the Cloud at the right moment

Cloud CRM

Cloud-based CRM systems are no fad for small and medium-sized businesses. Increasingly, large companies are also using standard-based cloud solutions. The old and sometimes complex solutions from their own data center are replaced by lean CRM solutions from the cloud.

 

In most CRM projects, a large amount of data is migrated to the cloud, processes are redesigned and entire IT landscapes are transformed into the cloud. While over ten years ago the well-known cloud pioneer Salesforce claimed the still small niche market, today all well-known CRM big players (SAP, Microsoft, Oracle, etc.) offer their customers sophisticated CRM solutions as a service. The cloud solutions not only bring new opportunities, but also many challenges for the IT infrastructure, implementation, integration and last but not least data protection. In doing so, they sometimes demand radical changes in the operational business from the companies and especially from the users.

Cloud CRM not only stands for customer relationship management as Software-as-a-Service, but also for state-of-the-art technology, user-friendliness, mobile work, intuitive processes, complete integration and short implementation times. There are many ways to migrate and transform data and processes into cloud systems. While greenfield projects focus on process implementation, data migration is the biggest driver of transformation projects. The CRM projects with hybrid scenarios require experienced integration experts. A key argument for using Cloud CRM: Lower overall costs compared to traditional on-premise variants.

Every day do something that scares you.

(Eleanor Roosevelt)

Competences

  • Strategy consulting for digital transformation into the cloud
  • Transformation of CRM systems and complex IT landscapes into the cloud
  • Implementation and optimization of SAP C4C, Hybris Marketing, S / 4HANA, C / 4HANA, Analytics Cloud
  • Introduce Salesforce Marketing, Sales and Service Cloud Systems
  • Integration of cloud-based CRM solutions in the existing IT landscape
  • Release Management, Change Management, Test Management and Test Automation

 

Miltenyi Biotec

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Cloud Miltenyi

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Contact

Vision11 contact

Sergej Plovs

CRM Senior Consultant

M +49 151 4612 4767
F +49 89 4161524-99
sergej.plovs@visioneleven.com

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