Find out what we stand for
Vision11 is an independent CRM and CX consultancy. And Vision11 is more than that. The reasons for this are inherent in the idea upon which we were founded. Our understanding of CRM goes beyond technology and systems: for us, data-driven customer relationship management is a basic attitude, a strategic orientation that defines the entire company, across all departments.
This is why we combine CX Strategy, CX Technology and CX Services. And it’s why we pursue an interdisciplinary, integrated and holistic approach – to take every aspect of our clients’ customer relations to a new level.
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Discover how we work
We practice what we preach. We are convinced that establishing better relationships starts with ourselves and the way we interact. To us, this is the cornerstone of establishing good relations with our own clients. And this in turn serves as the basis for making our clients’ customer relationships sustainably positive and profitable.
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Vision11 is owner-managed and independent. This means we don’t have to report figures to a holding company. We are not beholden to any stakeholders in our decision-making. And we are not dependent on any one software manufacturer either. We place the benefits of this independence entirely at the service of our clients. It enables us to act faster, with greater flexibility, agility, individuality, freedom and honesty, in short: with a consistent focus on serving our customers.
Would you like to exchange ideas with us?
Then connect with our Management Board on LinkedIn.
Learn more about our expertise
Vision11 is a CX consultancy with diverse and long-standing industry experience in the B2B and B2C sectors. We also maintain close technology partnerships – with Salesforce, SAP and Oracle, to name but a few. This is backed up by a current total of around 100 full-time experts covering a wide range of specialist areas.
To complement our own consultants, we have set up the Vision Experts network in order to be able to meet even the most individual customer requirements. This is a community of qualified specialists, including people we have been working with for many years. As a result, we are able to put together, in next to no time, teams that are precisely tailored to the needs of any given project.
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How to find us
Vision11’s headquarters is located in the heart of Munich, just a beer stein’s throw away from the Theresienwiese, home of the world-famous Oktoberfest. We have also established locations in Augsburg, Cologne, Berlin and Zurich. This said, the way our project teams work together is independent of members’ individual home bases.
Is there more?
Information security and data protection are the cornerstones of everything we do for our customers. To this end, we have implemented an Information Security Management System (ISMS) with standards that go far beyond regulatory requirements.
Scope ID: S8T751
Assessment ID: AKT751-1
TISAX results are not intended
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