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Automotive

DATA MINING APPLICATION

Data Mining Application

  
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Erstellung von Konfigurationsvorschlägen für Neufahrzeuge mittels Data-Mining-Applikation Idealerweise konfigurieren Kunden ihr Auto selbst. Für Kunden, die keine individuelle Konfiguration vornehmen können werden vorkonfigurierte Fahrzeuge eingeplant und produziert. Um einen optimalen Abverkauf zu ermöglichen, sollen diese Fahrzeuge möglichst nah an den Wünschen der...

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Predictive Analytics

Predictive Analytics

  
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The after-sales business also accounts for a significant share of profits in the automotive industry. With increasing competition and decreasing customer loyalty, it is therefore all the more important to retain customers and offer the right product at the right time. Vision 11 supported an...

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Prospecting through targeted email address

Prospecting through targeted email address

  
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With the objective of bringing more interested parties to the POS for used cars, a concept was developed for a two-stage email campaign to generate consumers. Graphically, the campaign should stand out from the standard communication to the customer, so that everything pointed to a...

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Online lead generation // AUDI

Online lead generation //
AUDI

  
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The intelligent Audi connect interface in the vehicle enables intuitive and personalized integration of applications and services. The vehicle thus becomes a "mobile device". The vehicle services offered by Audi connect are continuously expanding and can be individually selected and ...

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Multi-Channel Customer Care // AUDI

Multi-Channel Customer Care //
AUDI

  
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With Audi Online Advice, website visitors can be helped directly by customer service staff if they have any questions. Whether searching for information, configuring an Audi model or contacting the dealer - Audi Online Advice is available to website visitors at all times. In this...

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New after-sales service // AUDI

New after-sales service //
AUDI

  
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AUDI AG set itself the goal of opening up all channels of the Customer Journey. This also included a new service offering in the after-sales area. The focus was on the possibility for customers on audi.de to transmit their after-sales enquiries online to their preferred...

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