From data use to customer enthusiasm.

Vision11 stands for integrated customer relationship management. We support our customers with integrated solutions along the entire process cycle including strategy development, process design, implementation and ongoing operation, evaluation and optimization.

 

 

More than 100 specialists share their knowledge and experience in order to support our customers with innovative answers. Depending on the requirements and the task, we put together a powerful interdisciplinary team from the different service areas. We divide our fields of competence into Business Consulting, Business Solutions and Business Service.

 

But however we support our customers, our principle is:

 

Strategic thinking – pragmatic action.

Consulting

Solutions

Services

Digital CRM

Digital CRM

Digital transformation with the right CRM strategy.

 

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Project management

Project management

 Project success through methodology – classic, hybrid or agile.

 

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Predictive Analytics

Predictive Analytics

Know what’s being bought tomorrow: information through the use of artificial intelligence.

 

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Customer Journey

Customer Journey

360 ° view of the customer: Messages turn into dialogues, dialogues become relationships.

 

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Software evaluation

Software evaluation

Whether Salesforce, SAP or Microsoft CRM – find the perfect solution for every requirement.

 

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Customer Loyalty

Customer Loyalty

Stand out from the crowd: how tailor-made customer programs generate long-term brand loyalty.

 

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Data integration touchpoints

Data integration touchpoints

All data on site: From the touchpoints to the systems.

 

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Consulting & Implementation

Consulting & Implementation

How to work more efficiently with the world’s leading CRM solution.

 

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Software development

Software development

Tailored interfaces, forms or applications.

 

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Marketing Automation

Marketing Automation

More time for storytelling through automated processes.

 

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Cloud CRM

Cloud CRM

Off to the Cloud: When the data cloud is the right solution for you.

 

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Consulting & Implementation

Consulting & Implementation

How to optimally use the bandwidth of SAP.

 

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Business Intelligence

Business Intelligence

Perfect Insights: Matching tools for a custom dashboard.

 

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Product configurations

Product configurations

One product, hundreds of configuration options? Data provides the relevant combinations.

 

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Creative Services

Creative Services

Improved user experience: This is how your customer becomes a brand ambassador.

 

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Targeting

Targeting

Point landing in your target group: how content generates the right effect.

 

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Application Management

Application Management

When Systems communicate with one another

 

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Quality control

Quality control

Prevent errors instead of fixing them:

zero errors as a performance standard.

 

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Email Marketing

Email Marketing

The right communication for your customers: Relevant, personal and individual.

 

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Data Management

Data Management

Why high data quality gives you a competitive advantage.

 

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Reporting

Reporting

Optimize management with the right database.

 

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